Privacy Policy

Introduction

Welcome to https://truck-parts-online-brownsville-texas.rgv4x4shop.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors and users, available at https://truck-parts-online-brownsville-texas.rgv4x4shop.com (‘the Site’ or ‘our platform’).

Scope

This policy covers all aspects of your interaction with our online presence, including but not limited to:

Our website and its subdomains.
All applications and services offered through our platform.
User accounts created on our site.
Communications initiated by or through us, such as emails, texts, and calls.

Please note that this policy does not extend to external websites, apps, or services linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides how we handle your personal information in the following scenarios:

Using Our Applications and Services: When you register as an authorized user on our platform or utilize our applications, we collect and process data necessary for providing these services.
Visiting Our Websites: Each time you access our websites, we may log general information like IP addresses, browser types, and page views to enhance your experience and analyze site performance.
Communications: We may contact you via email, phone, or text messages for transactional purposes, newsletters, marketing campaigns, or customer support.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: This includes usernames, passwords, and account settings preferences.
Payment Details: Securely stored cardholder information for processing transactions.
Financial Records: Transaction history and billing information related to purchases made on our platform.
Purchase Data: Products viewed, purchased, or abandoned, along with associated quantities and pricing.
Mobile Device Identifiers: Unique device IDs and mobile app data for analytics and personalization.
Location Data: Information about your geographical location when you interact with our services, used to provide location-based services.
Feedback and Reviews: Your comments, ratings, and reviews to improve our products and services.
Social Media Details: When you connect our platform with social media accounts, we may access certain personal information from those platforms (subject to their privacy policies).
Product Interest: Data about your product preferences, search history, and browsing behavior on our site.

We collect this data through direct user input, tracking technologies, and third-party partners who assist us in providing services.

Cookies

To enhance your experience on our platform, we use cookies, which are small text files stored on your device:

Strictly Necessary Cookies: Essential for navigating the website and using its core features.
Preference Cookies: Remember your preferences, such as language settings and display options.
Analytics Cookies: Track site usage and analytics to understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Legal Obligations: Complying with laws, regulations, or legal proceedings that require us to maintain records.
Business Needs: Providing, improving, and maintaining our services, as well as conducting internal analyses.
User Preferences: Honoring your preferences and personalized experiences when you return to our platform.

Once the retention period expires or upon request for deletion, we securely delete or anonymize your personal data, unless required otherwise by law.

Security Measures

We have implemented robust security measures to protect your personal information:

Encryption: Data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Control: Strict access controls are in place to ensure only authorized personnel can access sensitive data.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
Restriction: Limit our use of your data if you believe it is not accurate or for processing purposes that are unnecessary.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: File complaints with us or relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team using the details provided in the ‘Contact Us’ section below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

If you have questions about your privacy, data usage, or would like to exercise your rights as described in this policy, please contact us:

Email: [email protected]
Mailing Address: Truck Parts Online, Privacy Team, [Address], [City, State, Zip Code]

We are committed to handling your personal data with transparency and respect for your privacy. Thank you for choosing our platform!